By Winfried Lamersdorf, Volker Tschammer, Stephane Amarger
Development the E-Service Society is a cutting-edge booklet which offers with leading edge traits in verbal exchange platforms, info processing, and defense and belief in digital trade, digital enterprise, and digital govt. It contains the lawsuits of I3E2004, the Fourth foreign convention on E-Commerce, E-Business, and E-Government, which was once held in August 2004 as a co-located convention of the 18th IFIP international laptop Congress in Toulouse, France, and subsidized by means of the foreign Federation for info Processing (IFIP). The ebook includes contemporary effects and advancements within the following components: E-Government:E-Government versions and Processes,E-Governance,Service Provisioning. E-Business:Infrastructures and Marketplaces,M-Commerce,Purchase and fee. E-Commerce:Value Chain Management,E-Business Architectures and Processes,E-Business types.
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Sample text
In an earlier publication (Lenk et al, 2002) we have treated typical problems arising for diverse types of processes in the context of knowledge management. 3 The dynamics of legal knowledge From the standpoint of knowledge, the picture of influences and transformations is amazing. In closer regarding one may start with the point that in administrative decision-making both, legal norms and a predefined schedule guiding the course of administrative processes, play an essential part. With respect to law this may be seen evident, as it is the basis concretizing administrative decisions; concerning the process the workflow is dominant.
Hence, it is advisable to discriminate the two roles. We call Applicant the first, and User the latter. Therefore, the following diagram can graphically represent a generic G-KBP. Figure 2. 1 Identifying Governmental Key Business Processes The big challenge of this approach is to identify the existing G-KBPs. In our opinion, the innovative ideas presented in Section 4 point towards enabling this approach. 1 is a consequence of its portal structure shown in Table 3. This structure seems to approximate to the G-KBP concept in practice.
The next two sections dig deeper into the analysis of knowledge in e-government. Knowledge in E-Government 3. 1 Knowledge types in administrative action 47 Considering the dynamics of administrative work, one may discern the environment, the own action of an administration, potential addressees, states concerning the administration itself, and the boundaries of the own action. The handling of information in the public sector deserves great care and has to be characterized through remarkable consideration.