Quality Control Management

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By William B. Rice

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3 shows the ISO9000 and companion international standards. Capability Maturity Model (CMM) The Software Engineering Institute–Capability Maturity Model (SEI–CMM) is a model for judging the maturity of the software processes of an organization and for identifying the key practices that are required to increase the maturity of these processes. As organizations enhance their software process capabilities, they progress through the various levels of maturity.

NN Quality is frequently associated with cost, meaning that high quality equals high cost. This is a confusion between quality of design and quality of conformance. NN Quality demands requirement specifications in sufficient detail that the products can be quantitatively measured against those specifications. Many organizations are not capable or willing to expend the effort to produce specifications at the level of detail required. NN Technical personnel often believe that standards stifle their creativity, and thus do not abide by standards compliance.

In general, implementing a formal SQA plan makes economic and management sense. Step 3: Obtain Development Acceptance Because the software development and maintenance personnel are the primary users of an SQA plan, their approval and cooperation in implementing the plan are essential. The software project team members must adhere to the project SQA plan; everyone must accept it and follow it. No SQA plan is successfully implemented without the involvement of the software team members and their managers in the development of the plan.

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