By John Guaspari
The myth that offered 126,000 copies is now on hand in paperback. the key to the good fortune of i do know It whilst I See It lies in its trendy supply of a significant subject matter. A succinct and fascinating enterprise fantasy, it tells the tale of "Punctuation, Inc.," and offers an easy message approximately caliber.
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Additional resources for I Know It When I See It: A Modern Fable About Quality
Sample text
Well, whatever," said the customer. " The Boss was beginning to be concerned. " he asked. "Complaint number two has to do with how you manufacture your exclamation points," said the customer. This time it was the left-hand man, who was in charge of preventing defects in manufacturing, who stiffened. "Go on," said The Boss. "I was trying to discipline my kids. I wanted to be forceful, so I used some of your exclamation points. I was angryhot under the collar. " said The Boss, afraid of what the answer would bring.
An easy one," said the right-hand man, very much relieved. "lt's not a design problem at all. It's a manufacturing problem. " Page 58 The left-hand man gave the right-hand man a dirty look. " "Well, whatever," said the customer. " The Boss was beginning to be concerned. " he asked. "Complaint number two has to do with how you manufacture your exclamation points," said the customer. This time it was the left-hand man, who was in charge of preventing defects in manufacturing, who stiffened. "Go on," said The Boss.
On top all right. But in second place he saw a new rival called Process Inc. He called his right-hand man into his office. " asked The Boss. "I think they're number two," said the right-hand man. " The right-hand man sensed that this was not welcome news to The Boss. And he did not like giving The Boss bad news. "I wouldn't worry about it, though," he continued, trying to put The Boss (and himself) at ease. "After all, somebody has to be number two. It might as well be Process Inc. Page 14 In time they'll fade out of sight like all the rest.