By P. Timmers (auth.), Prof. Dr. Hannes Werthner, Dr. Martin Bichler (eds.)
Although just a couple of years previous, digital trade bargains new methods of doing enterprise that no enterprise can come up with the money for to disregard. This e-book is a set of chosen contributions from well known researchers who specialise in some of the elements of digital trade, particularly economics, finance, details expertise, and schooling. the fundamental objective is to offer an outline of a few of the main appropriate issues in E-Commerce.
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Deregulation Another development that is not enabled by information technology but has also great impact on the financial services sector is deregulation. By suspending the GlassSteagall Act in 1999 the separation between commercial and investment-banking in the United States that was settled in 1933 has been abolished. s. world. S. is more likely and therefore competition will increase. In summary, on the one hand the rapid development in modern information and communication technology, especially the Internet, has the consequence ofincreasing competition in the financial services industry that is also supported by deregulation.
While traditional markets are characterized by shrinking margins and declining shareholder values, which can easily be explained considering the digital character of financial products, new intermediaries for customer-centered Sophistication (fit) Banking have the opportunity of becoming spiders in the web and increasing shareholder values constantly. 1. Introduction The market for financial services is undergoing a major shift towards the end of the second millenium. Mainly driven by information technology (IT) development, the * This is an extended reprint of: IT-Enabled Sophistication Banking.
This, because it has some special abilities like the following: You are able to collect information about the customers interests that is not influenced by an adviser. With the WWW the time between contacts with the customer can be reduced dramatically. If you identifY changes in the customers interests you can react very fast and suggest financial solutions. All in all the WWW can be used as a high quality information source about the customer if the financial services providers are able to rise high value information.