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By Nigel Slack

This new ebook presents a complete and fresh perception into the extra complex subject of operations process. It builds on techniques from strategic administration, operations administration, advertising and marketing, and human assets. A three-part association covers the character, content material, and means of operations technique. For training managers.

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In this case the ‘translation’ logic goes something like the following: (a) There are several segments in the lighting design and supply market, but the fastest growing segment is the conference market. (b) Competition is getting tougher in the theatre market because the large international lighting groups are able to provide lower-cost lighting solutions. Also exhibition venues are increasingly developing in-house operations and encouraging exhibitors to use the in-house service. Margins are being squeezed in both markets.

In fact many strategic decisions ‘emerge’ over time rather than derive from any single formal senior management decision. ●● Organisations do not always do in practice what they say they do, or even what they want to do. The only way to deduce the effect strategy of an organisation is to observe the pattern of decisions that it makes over time. In this book we recognise the problematic nature of strategy. Nevertheless, we do offer some models and approaches that implicitly assume that managers can have some influence over the strategic direction of their organisation – even if this influence may, at times, be limited.

So, whatever the operations strategy of an organisation, it must in some way reflect the requirements of the organisation’s markets. ’ Remember though that the organisation itself usually has some influence over what its markets demand, if for no other reason than that it has chosen to be in some markets rather than others. Therefore, by choosing to inhabit a particular market position, the organisation is, to some extent, influencing how easy it is for the operations function to support the market position.

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