By Jerry L. Harbour
Functionality dimension
Types of functionality Measures
A kin of Measures
Performance dimension Hierarchies
Collection and Distribution
Performance degree screens
Putting all of it jointly
Further Reading.
summary: functionality size
Types of functionality Measures
A kinfolk of Measures
Performance dimension Hierarchies
Collection and Distribution
Performance degree screens
Putting all of it jointly
Further analyzing
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Extra resources for The Basics of Performance Measurement, Second Edition
Sample text
For example, I might 52 • The Basics of Performance Measurement find that my 500-meter times and associated stroke counts are steady for about the first 1,000 meters, but they degrade significantly past that 1,000meter distance mark. This finding suggests that I need to pace myself better in the first 1,000 meters and/or get in better shape! Units of measure, generally expressed as “something per something else,” can help us make direct performance comparisons between two different but related entities.
Units of measure, generally expressed as “something per something else,” can help us make direct performance comparisons between two different but related entities. In this regard, using a unit of measure allows any organization to make direct “apple-to-apple” comparisons. Additionally, such measures also help organizations better diagnose performancerelated problems. ” Examples include points scored per possession, dollars per ton, dollars per barrel, footage drilled per day, ounces per ton, calls answered per day, work orders completed per day, preventive maintenance tasks completed per week, total tonnage hauled per road mile, accidents per hundred thousand hours, and costs per student training day.
Just as a possession is the basic playing unit or currency in basketball, an organization must determine the basic “currency” of its own operations. In some instances, such as in basketball, only a single basic unit or currency is important: a possession; however, in most other settings a number of perunit measures may be relevant. For example, a military airlift logistics command may want to calculate logistics productivity, as measured by tons of material (cargo and people) transported per day, for a particular airlift operation.