By Thomas Pyzdek
Enjoyed this booklet. worthy and specified. absolute confidence unanswered. excellent in the event you are looking to simply comprehend six sigma and enforce it instantaneously.
Read or Download The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition PDF
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Additional resources for The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition
Example text
Basic Black Belt training . Green Belt training . Coach/Mentor Black Belts . 5.
Group Method Frequency Accountability Requirement Senior Leadership Program strategy, goals and highlevel program plan Metrics/status performance to program plan Senior sta¡ meetings Senior leadership training At least monthly Start of program CEO Six Sigma Director Training department Senior sta¡ meetings At least monthly Six Sigma Director Regular £ow down of upper level sta¡ meeting notes/£ow down; newsletter At least monthly for sta¡ meetings; newsletter piece every 2 weeks during program rollout, as needed thereafter Senior Leadership for sta¡ meeting £ow down Middle Management Program strategy, goals and management-level program plan Management training Internal communications via core team for company newsletter Training department Prior to 1st wave of Six Sigma projects Etc.
Reprinted with permission. FROM TO Role Customeröfor information, evidence, and reports from others Supplieröof information, expertise, and other services Strategy Controlöby imposition of policies and procedures, and by audit and inspection Supportöby gearing e¡orts to the needs of others Self-control by client Goal Departmentalöachievement of departmental objectives Collective achievement of the organization’s objectives Style of working with others Competitive, adversarial Integrating, collaborative Focus of attention Some aspects of outcomes; for example, product quality, ¢nancial results The relationship between the entire underlying process and the achievement of all the desired outcomes Some pieces of the process; for example, adherence to policy and procedure Image Regulator, inspector, policeman Educator, helper, guide IMPLEMENTING SIX SIGMA After nearly two decades of experience with Six Sigma and TQM, there is now a solid body of scientific research regarding the experience of thousands of companies implementing major programs such as Six Sigma.