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By James L. Bossert

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The second level of quality documents may specify equipment calibration systems, sampling procedures, product detail requirements, and analysis of all raw materials. S. Government Basic Issues: Specifications 31 Printing Office. Those documents that pertain to other governments must be obtained from the appropriate governmental agencies. The local government contract administrating offices will aid suppliers in setting up procedures that comply with government requirements. In addition to their responsibility for surveying/auditing facilities to determine quality program compliance, they advise on how to comply.

4. Raw material specifications. This type of specification defines what is acceptable as raw material entering a manufacturing process. 5. Quality management. This type of specification defines the management practices under which you wish to have products produced. These specifications follow a hierarchy. Generally, the product specifications are determined first. They are the driver for the process, analytical, and raw material specifications. These specifications enable the design and manufacturing people to communicate in common terms, which are the requirements at every level of the manufacturing process.

QUALITY MANAGEMENT SPECIFICATIONS There has been an explosion of consensus standards that define management practices under which we may desire to have our products or services produced. They range from the ISO 9000 series of standards to an advanced total quality management model such as the Malcolm Baldrige National Quality Award (MBNQA) criteria. The ISO 9000 series standards, specifically ISO 9001:2000 and ISO 9004:2000, require that you specify the title number and issue of the quality system standard under which you wish to have your product or service produced.

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